01 Selected Work
Case Study D · Service Design Civic UX · Systems
Service Blueprint · Channel Map

CHICAGO 311

End-to-end service redesign of Chicago's non-emergency portal — mapping resident touchpoints across digital, phone, and in-person channels. Resident-first, not department-first.

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Case Study E · Digital Government UX Research · Blueprint
Service Blueprint · Navigation System

VETERANS HUB

A unified VA benefits navigation system built from first-hand experience as a U.S. Army veteran. Situation-first intake, plain-language translation, unified status dashboard.

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More Work

Available on request
Product Design
UX · Mobile · Video
Screens / Mockups
VIDATE

A video-first dating platform replacing the static profile with short, authentic video introductions — giving users a real sense of voice and personality before connecting.

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Travel & Local
UX · Community · Maps
Screens / Mockups
ATAY

Hyperlocal travel companion connecting travelers with verified resident recommendations — not algorithms, not ads. Named for the Moroccan tea ritual of radical hospitality.

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Research + Systems
Policy Design · Maps
Design Exploration
Transit Justice Atlas

Participatory research and mapping project examining transit inequity on Chicago's South and West sides. Policy-facing deliverables designed for city council engagement.

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Brand Identity
Strategy · Visual Identity
Brand System
Taco Mix

Full brand strategy and identity system for a Harlem-born taco concept — 112-page strategy document, logo system, color palette, voice guidelines, and wild posting campaigns.

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Sponsorship Project
UX Design · Team Project
Coming Soon
Under Armour

Sponsored UX design project in collaboration with Under Armour. Role: UX Designer on a multidisciplinary team. Full case study in preparation.

Coming Soon
06 Projects — 5 case studies · 1 in preparation Request Full Portfolio →